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Business Development Manager

Ref: AS6346463

London, UK

£70,000

  • Permanent
  • Expert In Customer Acquisition
  • Skilled In Revenue Growth
  • Proven Relationship Builder

About the candidate

An experienced Business Development Manager with over eight years in the logistics and shipping industry, our candidate has a well-established record of enhancing company performance through strategic client acquisition and comprehensive relationship management. This professional has excelled in translating client needs into effective, customized solutions, often going beyond basic expectations to ensure client satisfaction and loyalty. With a knack for collaboration, they have successfully worked across various teams to provide consistent, high-quality service. Using their acute market insight and robust analytical skills, they've effectively identified emerging trends and opportunities, ensuring their companies remained at the competitive forefront.

Previously engaged with a regional logistics provider, a mid-sized freight forwarding company, and a national supply chain organization, they have developed a keen aptitude for both initiating and cultivating substantial business relationships, thereby driving impressive revenue growth and improving customer retention metrics significantly.

What makes them great?

  • Revenue Enhancement: Directed initiatives that increased sales volumes by 20% in one year by identifying new business opportunities and optimally targeting potential clients through strategic marketing.
  • Customer Satisfaction: Fostered a deep understanding of customer needs that translated into highly effective custom solutions, increasing client satisfaction and loyalty.
  • Strategic Analysis: Skilled in market trend analysis and strategic planning, driving business decisions that leveraged market opportunities and competitive advantages.

Areas of expertise

  • Customer Acquisition: Demonstrated ability to drive customer base expansion by 30% within a single fiscal year through tailored marketing strategies and meticulous account management.
  • Relationship Management: Proven track record in building and maintaining robust relationships, resulting in a 40% improvement in customer retention rates.
  • Revenue Growth: Effective in utilising cross-selling and upselling techniques to significantly boost revenue, alongside identifying and capturing new market segments.