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Business Development Manager

Ref: AS2678121

M1

£45,000

  • Permanent
  • Client Relationship Management
  • Strategic Sales Growth
  • Customer Service Excellence

About the candidate

A seasoned Business Development Manager with a rich background in the hospitality and service sectors. With over five years of dedicated experience, this candidate has consistently demonstrated their prowess in identifying new business opportunities and fostering robust client relationships. Their career has spanned roles such as a Business Development Executive at a regional catering company focused on the education and care sectors, a Sales Coordinator at a mid-size hospitality firm, and a Customer Service Representative at a national supply chain company. In each role, the ability to deliver tailored solutions and ensure outstanding client service has been evident, making them a valuable asset in achieving business objectives.

Known for their exceptional organizational and communication skills, this candidate excels at working collaboratively with cross-functional teams to meet and exceed customer expectations. Their contributions have led to significant growth in client retention and new business acquisition, underlining their effectiveness in strategically driving business growth.

What makes them great?

  • Revenue Impact: Successfully implemented sales strategies leading to a 30% increase in client retention, demonstrating high profitability and customer retention acumen.
  • Client Onboarding and Relationship Building: Played a pivotal role in enhancing client relationships and onboarding processes, leading to a 20% increase in new business acquisition for a mid-size hospitality firm.
  • Customer Service Excellence: Recognized for significantly improving customer satisfaction scores through effective communication and problem-solving skills.

Areas of expertise

  • Sales Growth and Client Retention: Expert at developing and implementing sales strategies that enhance client engagement and retention, evidenced by a 30% increase in client retention at a regional catering solutions provider.
  • Client Relationship Management: Skilled in building and maintaining strong relationships with a diverse portfolio of clients, contributing to a robust increase in new business acquisitions.
  • Market Research and Strategy Development: Proficient in conducting thorough market research to identify new opportunities and craft informed, successful sales strategies.