Business Development Manager
Ref: AS5350603
Birmingham, UK
£45,000
- Permanent
- Strategic Growth
- Customer Retention
- Results-Driven
About the candidate
The candidate is a highly skilled Business Development Manager specialising in the Facilities Management sector. With extensive experience in driving revenue growth, managing client relationships, and spearheading strategic initiatives for business agility, they bring a robust blend of strategic and tactical business development skills. They are adept at exploring new markets, successfully closing deals, and fostering long-term partnerships. Their professional background spans diverse companies, characterised by their significant roles in boosting company performances such as achieving a 20% increase in annual revenue and spearheading customer satisfaction initiatives that enhanced client retention.
This individual is known for a proactive approach to market changes, with a knack for developing innovative customer propositions that are uniquely tailored to meet market needs. They excel in high-pressure environments and are committed to enhancing customer experience and stakeholder management in all their professional engagements.
What makes them great?
- Results-Driven Strategy: Demonstrated ability to lead initiatives that intersect strategy development with tangible performance improvements, such as a 15% growth in account renewals attributed to enhanced service quality.
- Innovative Account Management: Spearheaded the implementation of a comprehensive customer feedback system to refine service offerings.
- Customer-Centric Solutions: Focused on developing solutions that resonate with customer needs, ensuring lasting relationships and ongoing business opportunities.
Areas of expertise
- Revenue Growth: Proven track record in boosting revenue, notably by increasing annual revenue by 20% through effective strategy and client partnership management.
- Strategic Customer Partnerships: Skilled in cultivating and maintaining strong relationships, leading to improved customer satisfaction and higher retention rates.
- Data-Driven Decision Making: Excel at utilising data insights to shape strategic growth plans and achieve competitive advantages in the facilities management marketplace.