Business Development Manager
Ref: AS5784512
London, UK
£55,000
- Permanent
- Strategic Sales Leadership
- Relationship Management Excellence
- Operational Efficiency Innovator
About the candidate
The candidate is a proactive Business Development Manager with a well-rounded skill set in sales and customer engagement, particularly in the local government sectors. With a keen focus on technology solutions for urban improvement, they have repeatedly proven their ability to navigate and succeed in complex sales landscapes. Their previous roles have seen them excel in various capacities, managing key accounts, and driving measurable improvements in customer satisfaction and business development.
Their career history includes significant experience in technology firms involved with transport and highways initiatives, SaaS companies focusing on CRM and customer journey enhancements, and logistics providers looking to optimise operational workflows. This blend of sectors has equipped the candidate with a robust understanding of different market dynamics and client needs, making them a versatile and invaluable addition to any team.
What makes them great?
- Business Growth: Led initiatives that resulted in a 20% increase in project wins annually by adeptly managing proposal developments and stakeholder negotiations.
- Client Retention: Improved client retention by 30% at a mid-size SaaS company through effective communication strategies and CRM utilisation.
- Customer Satisfaction: Spearheaded improvements leading to a 15% increase in customer satisfaction at a national logistics firm.
Areas of expertise
- Relationship Management: Skilled in establishing and nurturing productive relationships, particularly in government sectors.
- Sales Leadership: Demonstrated expertise in leading sales processes, from lead generation to contract negotiation and client retention.
- Operational Efficiency: Proven ability in enhancing business processes and systems to boost overall efficiency and customer service.