Business Development Manager
Ref: AS2040417
Waterlooville, England
£45,000
- Permanent
- Customer Engagement
- Relationship Management
- Field Sales Potential
About the candidate
A confident and results-driven sales and customer engagement professional with experience across hospitality, retail and events. They bring a strong background in building relationships, improving customer satisfaction and supporting commercial teams with proactive follow-up and account management.
They are now looking to move into a permanent field sales opportunity where they can use their people skills, customer focus and natural confidence to develop new relationships and support business growth.
What makes them great?
- Proven Customer Impact: Helped increase repeat bookings by around 15% year-on-year through customer experience and loyalty initiatives.
- Commercial Mindset: Supported a 30% increase in event bookings by building strong client and vendor relationships.
- Improved Service Delivery: Implemented a customer feedback system that improved response times by around 20%, contributing to stronger satisfaction scores.
Areas of expertise
- Customer Engagement: Skilled in building strong relationships with customers, clients and vendors to improve loyalty and satisfaction.
- Sales Support & Account Management: Experienced in managing client accounts, following up on enquiries and supporting sales teams with customer-focused activity.
- Process Improvement: Has introduced practical improvements to feedback and event management processes, helping teams respond faster and work more efficiently.