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Business Development Manager

Ref: AS2040417

Waterlooville, England

£45,000

  • Permanent
  • Customer Engagement
  • Relationship Management
  • Field Sales Potential

About the candidate

A confident and results-driven sales and customer engagement professional with experience across hospitality, retail and events. They bring a strong background in building relationships, improving customer satisfaction and supporting commercial teams with proactive follow-up and account management.

They are now looking to move into a permanent field sales opportunity where they can use their people skills, customer focus and natural confidence to develop new relationships and support business growth.

What makes them great?

  • Proven Customer Impact: Helped increase repeat bookings by around 15% year-on-year through customer experience and loyalty initiatives.
  • Commercial Mindset: Supported a 30% increase in event bookings by building strong client and vendor relationships.
  • Improved Service Delivery: Implemented a customer feedback system that improved response times by around 20%, contributing to stronger satisfaction scores.

Areas of expertise

  • Customer Engagement: Skilled in building strong relationships with customers, clients and vendors to improve loyalty and satisfaction.
  • Sales Support & Account Management: Experienced in managing client accounts, following up on enquiries and supporting sales teams with customer-focused activity.
  • Process Improvement: Has introduced practical improvements to feedback and event management processes, helping teams respond faster and work more efficiently.