Business Development Manager
Ref: AS2768062
Manchester, United Kingdom
£50,000
- Permanent
- Freight Forwarding Sales
- Customer Retention Growth
- Logistics Commercial Strategy
About the candidate
This candidate is a commercially minded Business Development Manager with a strong background in freight forwarding, logistics and supply chain services. They have built their career across regional, mid-sized and national operators, giving them a well-rounded view of sales, customer success and operational delivery.
They are now looking for a permanent opportunity where they can use their relationship-led approach, market insight and negotiation skills to grow revenue, improve retention and support long-term customer partnerships. Available to start in 2 weeks.
What makes them great?
- Proven revenue growth: Helped increase sales by around 30% year-on-year through targeted marketing activity, stronger client engagement and improved service delivery.
- Improved customer retention: Delivered a 20% uplift in customer retention over two years through structured relationship management and customer-focused strategies.
- Commercially aware with operational understanding: Earlier experience in supply chain operations gives them a practical understanding of service quality, SLA performance and client onboarding.
Areas of expertise
- Business development and account growth: Experienced in identifying new opportunities, building strategic partnerships and managing client portfolios across freight forwarding and logistics markets.
- Customer relationship management: Strong focus on customer success, service delivery and retention, with experience implementing CRM-led strategies.
- Sales forecasting and market insight: Confident using market analysis, KPIs and forecasting to support margin improvement and commercial decision-making.