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Client Account Manager

Ref: AS9226183

Birmingham, England

£50,000

  • Permanent
  • B2B Account Growth
  • Client Relationship Management
  • Environmental And Engineering Services

About the candidate

An experienced Client Account Manager with a strong B2B services background across environmental consultancy and engineering-led environments. They bring a proactive, solutions-focused approach to managing strategic accounts, building trusted client relationships and turning customer needs into clear, commercially sound actions.

Based in Birmingham and looking for a permanent role, they are available to start in 2 weeks. They are well suited to businesses looking for someone who can protect key accounts, spot growth opportunities and work closely with operational teams to keep service delivery on track.

What makes them great?

  • Revenue Growth: Delivered a 30% increase in account revenue over two years through tailored account planning and focused client engagement.
  • Client Satisfaction: Helped improve client satisfaction scores by 20% by strengthening relationships and supporting better service delivery.
  • Commercial Support: Contributed to a 15% uplift in overall sales through proactive communication, pipeline tracking and service improvement initiatives.

Areas of expertise

  • Key Account Management: Experienced in managing strategic client portfolios, running review meetings, handling negotiations and supporting long-term retention.
  • B2B Relationship Building: Confident engaging stakeholders at multiple levels across technical, commercial and operational teams.
  • CRM & Pipeline Management: Skilled in maintaining accurate forecasts, tracking account performance and supporting proactive sales activity.