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Cluster Director of Sales Operations

London, UK

£80,000

  • Permanent
  • Revenue Growth
  • Team Leadership
  • Stakeholder Engagement

About the candidate

The candidate is a highly skilled Cluster Director of Sales Operations with over eight years of robust experience in the hospitality sector. Specialising in sales operations and strategic development within regional and national hotels, this professional has demonstrated a keen ability to enhance sales performance across multiple properties by fostering strong stakeholder relationships and spearheading impactful initiatives.

This candidate exhibits a deep-rooted skill in driving operational excellence and team performance within fast-paced environments, using data-driven insights to inform decision-making and strategy formulation. With a proven track record of achieving and exceeding sales targets, they are poised to deliver significant value, driving revenue growth and customer satisfaction.

What makes them great?

  • Revenue Growth Expertise: Instrumental in leading initiatives that increased overall revenue by 20% across multiple properties for a regional hospitality group.
  • Client Retention Specialist: Developed tailored strategies improving client retention rates by 30% within a national hotel chain, enhancing long-term business stability and customer satisfaction.
  • Impactful Negotiator: Successfully negotiated contracts that led to substantial growth in corporate bookings and event space utilisation, simultaneously supporting branding and market presence activities.

Areas of expertise

  • Data-Driven Strategy Development: Skilful in using market insights and data analytics to develop effective sales strategies, significantly enhancing revenue and performance metrics.
  • Team Leadership and Coaching: Proven capability in leading, training, and motivating sales teams to achieve exceptional results, with a focus on accountability and continuous improvement.
  • Stakeholder Engagement: Exceptional at building and maintaining relationships with key partners, ensuring aligned objectives and maximised mutual benefits.