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Commercial Account Manager

Ref: AS9947428

Bristol, UK

£49,000

  • Permanent
  • Strategic Stakeholder Engagement
  • Operational Excellence
  • Dedicated Team Player

About the candidate

The candidate is an accomplished Commercial Account Manager with a robust experience in the aerospace industry, focusing on customer relationship management and contract negotiation. They have excelled in roles that required managing complex contracts, optimizing commercial performance, and maintaining stakeholder relationships towards meeting diverse customer needs and achieving business goals. Their knack for strategic planning and analytics is complemented by a strong commitment to sustainability and innovation, making them a versatile asset in any collaborative business environment.

Previously, this professional has improved customer satisfaction scores significantly, shortened order processing times, and driven revenue growth through strategic contract wins. They demonstrate exceptional communication skills and a proactive approach to customer relationship management which have consistently resulted in enhanced business operations and stakeholder satisfaction in their past roles within mid-sized to global manufacturing entities.

What makes them great?

  • Driving Business Growth: Led initiatives that produced a 20% increase in customer satisfaction and a 10% rise in annual revenue through strategic account management and contract renewals.
  • Operational Efficiency: Successfully implemented process enhancements that reduced order processing times by 30%, demonstrating keen analytical and problem-solving abilities.

Areas of expertise

  • Contract Negotiation and Management: Skilled in overseeing and renewing complex contracts, enhancing customer satisfaction and operational alignment within the aerospace sector.
  • Customer Relationship Management: Proven track record of nurturing significant improvements in stakeholder relationships and customer retention through strategic engagement and communication.
  • Process Improvement: Adept at identifying and implementing operational changes that boost efficiency and productivity, proven by a reduction in order processing times and a spike in repeat business.