Commercial Operations Manager

Ref: AS6530467

Birmingham, UK

£80,000

• Permanent
• Strategic Commercial Management
• Operational Efficiency
• Stakeholder Engagement

About the candidate

The candidate is an accomplished Commercial Operations Manager with a particular focus on B2B technical environments. Bringing to the table a wealth of experience from previous roles in regional engineering firms, mid-sized industrial services, and a UK-based technology company, this professional has demonstrated an ability to significantly enhance commercial operations. They excel in deploying analytical skills to drive strategic awareness and performance improvement, making them a core asset in aligning cross-functional teams and scaling operational efficiency in a competitive market.

Notably, their skills extend to managing long-term service agreements and optimizing contracts to drive profitability. Their career is highlighted by a proven track record of implementing initiatives that boost customer satisfaction, engage stakeholders and enhance operational frameworks to achieve robust commercial outcomes.

What makes them great?

• Revenue Growth: Spearheaded strategies as a Sales Operations Manager that resulted in a 30% year-over-year revenue growth.
• Operational Cost Reduction: Led process optimisations resulting in significant reduction in operational costs and enhanced sales effectiveness.
• Customer Engagement: Implemented commercial strategies that boosted customer engagement and satisfaction by 20%.

Areas of expertise

• Strategic Commercial Management: Expert in crafting and implementing strategies that enhance market presence and profitability.
• Stakeholder Engagement: Highly adept at navigating complex stakeholder landscapes and securing alignment on business objectives.
• Data-Driven Decision Making: Utilises deep analytic capabilities to underpin decision-making with robust data insights, leading to heightened business performance.