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Contract Account Manager

Ref: AS9513552

KT16, UK

£165,000

  • Permanent
  • High Client Satisfaction
  • Strategic Cost Management
  • Performance Improvement

About the candidate

The candidate highlighted here is an accomplished Contract Account Manager with substantial experience in facilities management and contract administration within the property services sector. They have demonstrated expertise in managing commercial contracts, overseeing profit and loss responsibilities, and leading teams towards achieving business objectives. Known for their robust analytical abilities, they excel in utilising data for performance evaluations and identifying opportunities for operational enhancements.

In their professional journey, the candidate has not only ensured compliance with health, safety, and environmental standards but has also developed strategic initiatives to boost service delivery by 15%. Their proactive approach in establishing strong relationships with clients and suppliers has been key in reaching exceptional client satisfaction levels and achieving substantial cost reductions.

What makes them great?

  • Proven Track Record: Improved service delivery metrics by 15% through strategic planning and efficiency enhancements in a regional facilities management setting.
  • Client Satisfaction: Steered initiatives that resulted in a 20% increase in client satisfaction scores at a national property services firm.
  • Cost Reduction: Successfully negotiated terms with suppliers to reduce operational costs effectively, proving beneficial to both the firm and its clients.

Areas of expertise

  • Commercial Contract Management: Expert in managing and renegotiating contracts to enhance business efficiency and client satisfaction.
  • Client Relations and Stakeholder Engagement: Skilled at developing and maintaining strong professional relationships, ensuring high retention and satisfaction rates.
  • Performance Optimisation: Utilises analytical skills to drive improvements and deliver cost-effective solutions.