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Customer Account Manager

Ref: AS9999655

Kingston upon Thames, UK

£46,000

  • Permanent
  • Strong Negotiator
  • Strategic Planner
  • Team Leader

About the candidate

The candidate is an experienced Customer Account Manager with a strong background in the consumer goods sector, primarily focusing on account management and customer relations. With over five years of experience, they bring a deep understanding of retail dynamics and category management, essential for navigating complex market landscapes and enhancing client relationships. This professional excels in driving profitability, executing business strategies, and leading cross-functional teams to meet and exceed corporate objectives.

Having held roles that span managing key accounts in personal care to strategic executions in national retail settings, they have been instrumental in achieving significant market growth and sales uplifts for their organisations. Their ability to blend strong communication and negotiation skills with a proactive work style makes them a valuable asset in any customer-centric role.

What makes them great?

  • Market Share Growth: Successfully managed key accounts that saw a 20% increase in market share through strategic relationship building and execution of business plans.
  • Sales Performance: Demonstrated ability in boosting sales and product visibility by 30% via effective negotiations and promotional strategies.
  • Product Launch Success: Played a critical role in a new product launch campaign that exceeded sales forecasts by 15%, showcasing strong analytical and market insight capabilities.

Areas of expertise

  • Client Relationship Management: Proven track record in forging strong relationships with clients, leading to substantial market share growth and consistent sales increases.
  • Strategic Business Planning: Adept at developing and executing business plans that align with company goals, ultimately driving increased product visibility and profitability.
  • Cross-functional Team Leadership: Experienced in leading cross-functional teams, ensuring efficient product launches and effective implementation of marketing strategies.