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Customer Services Supply Chain Manager

Ref: AS5075850

London, UK

£42,500

  • Permanent
  • Performance Improvement
  • Cost Efficiency
  • Stakeholder Engagement

About the candidate

A seasoned Customer Services Supply Chain Manager with over seven years of experience, our candidate brings a robust expertise in supply chain logistics and operations management, particularly within the aerospace sector. Their track record includes managing spare parts distribution for prominent companies in aerospace, underlining their ability to handle complex supply chains with a proactive approach. Known for exceptional problem-solving skills, they have a strong focus on building relationships and enhancing customer satisfaction, making them a valuable addition to any team.

With a dedication to continuous improvement and team development, the candidate has effectively led initiatives that have significantly reduced lead times and operational costs, boosting overall efficiency and performance. Their experience spans regional manufacturing environments to national distribution networks, making them adept at navigating and improving supply chain processes at various scales.

What makes them great?

  • Performance Improvement: Successfully implemented processes that reduced lead times by 20%, demonstrating a keen ability to optimize operations.
  • Cost Reduction: Achieved a 15% reduction in operational costs through strategic analysis and operations management.
  • Enhanced Communication: Improved customer response times by 30%, showcasing strong capabilities in customer relations and team training.

Areas of expertise

  • Supply Chain Management: Proven track record in enhancing supply chain operations, reducing lead times, and driving cost efficiencies across complex aerospace logistics.
  • Stakeholder Engagement: Skilled in fostering robust relationships with key internal and external stakeholders, ensuring alignment and streamlined operations.
  • Operational Analysis: Expert in using data-driven approaches to identify trends and inefficiencies, facilitating effective decision-making and continuous improvement initiatives.