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Customs Account Manager

Ref: AS7437650

Birmingham, UK

£45,000

  • Permanent
  • Customs Compliance
  • Process Improvement
  • Client Relationship Management

About the candidate

The candidate is a motivated Customs Account Manager, highly skilled in handling excise warehousing and customs compliance across various industry sectors. With a solid capability in managing multiple client portfolios, they streamline customs processes and ensure strict adherence to HMRC regulations. Their commitment to excellence is evident through a proactive approach to client relationship management, culminating in enhanced operational efficiencies and improved client satisfaction within regional logistics and national freight forwarding environments.

This professional’s expertise is complemented by a track record of achieving significant reductions in errors and audit discrepancies, as well as fostering strong client relationships that have led to notable increases in customer retention for an international trade firm.

What makes them great?

  • Problem-Solving Skills: Successfully managed a portfolio of excise warehousing accounts, significantly reducing errors in customs declarations by 20%.
  • Operational Excellence: Contributed to a 15% reduction in audit discrepancies through meticulous record-keeping and compliance monitoring.
  • Client Retention: Developed client relationships that boosted service delivery and led to a 30% increase in client retention for an international firm.

Areas of expertise

  • Customs Compliance: Expertise in preparing accurate customs declarations and ensuring compliance with HMRC regulations, crucial in minimising compliance-related risks.
  • Process Improvement: Proven track record in identifying and implementing strategic process enhancements that lead to significant operational efficiencies and error reduction.
  • Client Relationship Management: Highly adept at managing and developing relationships with a diverse client base, resulting in improved service delivery and increased client retention rates.