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Director of Operations HR AND Commercial Strategy

Ref: 259792

London, UK

£145,000

  • Permanent
  • Strategic Leadership
  • Revenue Growth
  • Operational Excellence

About the candidate

Here we have an exceptionally talented Business Leader who brings a wealth of experience in strategic, commercial, and operational leadership across diverse sectors like industrial, mobility, engineering, and energy. Their career is marked by a successful history in scaling organisations, improving governance, and enhancing enterprise value through innovative, data-driven approaches. Their expertise in leading operations with significant P&L responsibility, combined with a profound ability to engage complex stakeholder landscapes, makes them a valuable candidate for any forward-thinking organisation.

This candidate is adept in transforming business processes and systems, ensuring they are aligned with long-term strategic goals. Whether through redesigning operating models, integrating advanced technology solutions, or optimising financial frameworks, they have consistently delivered substantial business value. Their approach not only drives revenue growth and operational efficiency but also fosters a culture of high performance and continuous improvement.

What makes them great?

  • Evidence of Direct Impact: Led strategic initiatives that increased operational turnover from £20M to £55M, achieved through a transformative approach to business operations and strategic direction.
  • Improvement in Efficiency Metrics: Introduced innovations such as a CRM and IoT-enabled systems that resulted in a 40% increase in fleet availability and a 25% improvement in customer retention.
  • Revenue and Customer Growth: Developed targeted, analytics-driven marketing strategies that lifted conversion rates by 20% and significantly enhanced customer lifetime value.

Areas of expertise

  • Strategic Leadership & Enterprise Value Creation: Experienced in scenario planning, organisational redesign, and value realisation, enhancing business models and expanding market presence.
  • Commercial Strategy & P&L Leadership: Proven track record in managing substantial P&L (over £200M), driving revenue growth, and achieving financial targets through strategic planning and execution.
  • Governance, Risk & Regulatory Compliance: Skilled in enhancing corporate governance and alignment with regulatory frameworks, ensuring robust operational compliance and risk management.