Engagement Manager

Ref: AS5992571

Belfast, United Kingdom

£35,000

• Permanent
• Sales Process Optimisation
• Client Engagement Specialist
• Data-Driven Insights

About the candidate

The candidate is a dynamic Engagement Manager with extensive experience gathered over seven years in organising, integrating, and managing complex customer engagement projects and sales strategies mainly within technology and retail industries. Demonstrated proficiency in ramping up sales performance through innovative sales training programmes and strategic account management, they bring a meticulous and results-driven approach with a distinct thrust on using data to scale business outcomes.

They have held impactful roles in technology solutions, e-commerce, and retail sectors, boosting organisational profitability and enhancing operational efficiency through leadership and superior strategic insight.

What makes them great?

• Strategic Leadership: Spearheaded initiatives that increased team productivity by 30% and revenue by up to 15% year-over-year in competitive retail settings.
• Analytical Proficiency: Utilised data analytics to enhance decision-making processes, leading to improved customer engagement metrics.
• Process Optimisation: Successfully implemented a CRM system that propelled opportunity creation rates by 20%, significantly improving the customer interaction process.

Areas of expertise

• Sales Enablement: Proficient in devising and implementing strategies that nurture sales team potential and improve engagement outcomes.
• Data-Driven Decision Making: Leverages extensive analytics to build insights that inform business strategies and optimise performance.
• Client Relationship Management: Experienced in nurturing significant client relationships leading to increased customer loyalty and repeat business.