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Field Account Manager

Ref: AS7860551

Birmingham, UK

£40,000

  • Permanent
  • B2B Account Management
  • Client Retention Growth
  • Environmental Consultancy

About the candidate

A results-driven Field Account Manager with over six years’ experience in B2B account management, client services and business development, with a strong background in the environmental consultancy sector. They are confident managing key accounts, building lasting relationships and turning client requirements into practical, commercially focused solutions.

They are now looking for a permanent opportunity where they can continue to grow client portfolios, improve retention and deliver a high standard of service. Based in Birmingham, UK, they are available to start in two weeks.

What makes them great?

  • Strong customer focus: Helped increase client satisfaction scores by around 20% through proactive account planning and improved service delivery.
  • Proven retention impact: Contributed to an approximate 15% increase in project renewals by strengthening engagement and tailoring solutions around client feedback.
  • Commercially driven: Supported around 30% growth in new client acquisition through relationship-building, market insight and targeted business development activity.

Areas of expertise

  • Account management: Experienced in managing varied client portfolios, creating tailored account plans and maintaining strong long-term relationships.
  • Client engagement: Skilled at understanding client needs, improving communication and working closely with internal teams to deliver the right solutions.
  • Business development: Confident identifying new opportunities, converting leads and supporting growth across B2B environmental and sustainability markets.