Field Account Manager
Ref: AS7860551
Birmingham, UK
£40,000
- Permanent
- B2B Account Management
- Client Retention Growth
- Environmental Consultancy
About the candidate
A results-driven Field Account Manager with over six years’ experience in B2B account management, client services and business development, with a strong background in the environmental consultancy sector. They are confident managing key accounts, building lasting relationships and turning client requirements into practical, commercially focused solutions.
They are now looking for a permanent opportunity where they can continue to grow client portfolios, improve retention and deliver a high standard of service. Based in Birmingham, UK, they are available to start in two weeks.
What makes them great?
- Strong customer focus: Helped increase client satisfaction scores by around 20% through proactive account planning and improved service delivery.
- Proven retention impact: Contributed to an approximate 15% increase in project renewals by strengthening engagement and tailoring solutions around client feedback.
- Commercially driven: Supported around 30% growth in new client acquisition through relationship-building, market insight and targeted business development activity.
Areas of expertise
- Account management: Experienced in managing varied client portfolios, creating tailored account plans and maintaining strong long-term relationships.
- Client engagement: Skilled at understanding client needs, improving communication and working closely with internal teams to deliver the right solutions.
- Business development: Confident identifying new opportunities, converting leads and supporting growth across B2B environmental and sustainability markets.