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General Manager

Ref: AS8384817

Manchester, UK

£45,000

  • Permanent
  • Operational Efficiency
  • Cost Reduction
  • Team Leadership

About the candidate

The candidate is a seasoned General Manager with a robust background in operational leadership, particularly in large-scale service and installation environments. They have demonstrated exceptional capability in steering operations across multi-site settings within the facilities management and security sectors. Their proactive approach combines strategic foresight with hands-on management, ensuring effective resource utilization and workflow optimization. Known for their strong commitment to enhancing service quality and customer satisfaction, they possess a strong track record of driving substantial cost reductions and performance improvements in diverse operational contexts.

Through their career, the candidate has succeeded in fostering strong collaborative relationships with clients and internal teams, crucial for delivering on-time, under-budget project completions. Their leadership has been pivotal in achieving notable reductions in operational costs and bolstering client satisfaction — making them an ideal fit for a General Manager role aiming to catalyse operational efficiencies and sustainable business growth.

What makes them great?

  • Strategic Implementations: Led process improvements in a national company setting that reduced operational costs by 20%, enhancing client satisfaction and service response times.
  • Project Management: Excellently managed cross-functional teams for a regional engineering firm, bringing projects to completion under budget and ahead of schedule, influencing a 15% increase in service contract renewals.
  • Training and Development: Developed training programs at a local security firm improving technician productivity by 30% and directly influencing higher client retention through enhanced service agreements.

Areas of expertise

  • Operational Management: Proven ability to manage and enhance operations across multiple sites, ensuring efficient service delivery and compliance with performance metrics.
  • Cost Reduction: Skilled in implementing strategic process improvements, achieving significant cost savings while maintaining or enhancing service quality.
  • Team Leadership and Development: Effective at leading diverse teams, enhancing productivity and fostering professional growth among team members.