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General Manager

Ref: AS5037101

Bristol, UK

£45,000

  • Permanent
  • Client Relationship Management
  • Operational Efficiency
  • Team Leadership

About the candidate

The candidate is a well-versed General Manager in the catering and hospitality sector, equipped with a solid background in both operational oversight and strategic leadership across various challenging environments. Their career is highlighted by a successful track record managing multiple locations, particularly in urban settings, where they have honed their skills in driving commercial growth and spearheading quality service initiatives. With a specific talent for nurturing positive team environments and robust stakeholder relationships, this candidate is adept at balancing client-focused operations with effective project and team management.

What makes them great?

  • Proven track record of improving customer satisfaction: Successfully implemented operational improvements that led to a 20% increase in customer satisfaction scores.
  • Cost reduction and efficiency: Initiated measures that reduced operational costs by 15% while enhancing service efficiency and quality.
  • Increased contract renewals: Enhanced client engagement strategies that resulted in a 30% increase in contract renewals, underlining strong client relationship management skills.

Areas of expertise

  • Operational Management: Skilled in overseeing day-to-day operations, ensuring smooth workflow, and maintaining high standards of service in the catering industry.
  • Staff Leadership: Effective in leading diverse teams, fostering professional growth and maintaining high engagement levels amongst team members.
  • Client Relations: Proven track record in building and maintaining strong relationships with clients, crucial for contract renewals and sustaining business growth.