General Manager
Ref: AS5037101
Bristol, UK
£45,000
- Permanent
- Client Relationship Management
- Operational Efficiency
- Team Leadership
About the candidate
The candidate is a well-versed General Manager in the catering and hospitality sector, equipped with a solid background in both operational oversight and strategic leadership across various challenging environments. Their career is highlighted by a successful track record managing multiple locations, particularly in urban settings, where they have honed their skills in driving commercial growth and spearheading quality service initiatives. With a specific talent for nurturing positive team environments and robust stakeholder relationships, this candidate is adept at balancing client-focused operations with effective project and team management.
What makes them great?
- Proven track record of improving customer satisfaction: Successfully implemented operational improvements that led to a 20% increase in customer satisfaction scores.
- Cost reduction and efficiency: Initiated measures that reduced operational costs by 15% while enhancing service efficiency and quality.
- Increased contract renewals: Enhanced client engagement strategies that resulted in a 30% increase in contract renewals, underlining strong client relationship management skills.
Areas of expertise
- Operational Management: Skilled in overseeing day-to-day operations, ensuring smooth workflow, and maintaining high standards of service in the catering industry.
- Staff Leadership: Effective in leading diverse teams, fostering professional growth and maintaining high engagement levels amongst team members.
- Client Relations: Proven track record in building and maintaining strong relationships with clients, crucial for contract renewals and sustaining business growth.