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General Manager

Ref: AS2957758

Manchester, UK

£45,000

  • Permanent
  • Operational Excellence
  • Strategic Leadership
  • Client Satisfaction

About the candidate

The candidate is a seasoned General Manager with an extensive background in leading operational activities within service and installation sectors. They present a strong operational mindset, thriving in dynamic settings where effective leadership is crucial. With a track record of transforming business objectives into measurable outcomes, this candidate has driven performance improvements and enhanced customer satisfaction through strategic planning and problem-solving. Their exemplary communication skills have enabled them to foster strong relationships with both team members and external clients, making a significant impact in cross-functional team engagements.

What makes them great?

  • Revenue Enhancement: Increased service revenue by 20% through strategic initiatives, including contract renewals and client relationship enhancements.
  • Team Performance Improvement: Developed training programs resulting in increased team performance and accountability.
  • Efficiency Optimisation: Spearheaded operational enhancements that improved service delivery efficiency by 30%, effectively reducing project delivery times by 15%.

Areas of expertise

  • Operations Management: Proficient in overseeing multi-site operations, focusing on improving efficiency and team productivity.
  • Process Optimisation: Skilled in implementing strategies that enhance operational workflows and reduce project delivery times.
  • Client Relationship Management: Adept at building and sustaining strong client relationships, ensuring high levels of customer satisfaction and service.