General Manager
Ref: AS2957758
Manchester, UK
£45,000
- Permanent
- Operational Excellence
- Strategic Leadership
- Client Satisfaction
About the candidate
The candidate is a seasoned General Manager with an extensive background in leading operational activities within service and installation sectors. They present a strong operational mindset, thriving in dynamic settings where effective leadership is crucial. With a track record of transforming business objectives into measurable outcomes, this candidate has driven performance improvements and enhanced customer satisfaction through strategic planning and problem-solving. Their exemplary communication skills have enabled them to foster strong relationships with both team members and external clients, making a significant impact in cross-functional team engagements.
What makes them great?
- Revenue Enhancement: Increased service revenue by 20% through strategic initiatives, including contract renewals and client relationship enhancements.
- Team Performance Improvement: Developed training programs resulting in increased team performance and accountability.
- Efficiency Optimisation: Spearheaded operational enhancements that improved service delivery efficiency by 30%, effectively reducing project delivery times by 15%.
Areas of expertise
- Operations Management: Proficient in overseeing multi-site operations, focusing on improving efficiency and team productivity.
- Process Optimisation: Skilled in implementing strategies that enhance operational workflows and reduce project delivery times.
- Client Relationship Management: Adept at building and sustaining strong client relationships, ensuring high levels of customer satisfaction and service.