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General Manager

Ref: AS1347818

Northampton, UK

£60,000

  • Permanent
  • Operational Excellence
  • Cost Reduction
  • Client Satisfaction

About the candidate

The candidate is an experienced General Manager with a strong background in logistics and operations across various sectors. They have excelled in roles within fast-paced multi-user environments, demonstrating a profound ability to drive operational excellence and implement significant cost-saving initiatives. Their career includes pivotal leadership positions such as General Manager for a regional third-party logistics provider, Head of Operations at a national distribution company, and Senior Operations Manager for a mid-sized e-commerce firm.

Known for promoting strong client relationships and establishing high-performance cultures, the candidate is adept at enhancing service delivery and operational efficiency. Their approachable yet assertive management style, combined with a keen commercial acumen, makes them a valuable asset for any organization aiming to optimize its logistics and operational frameworks.

What makes them great?

  • Cost Reduction Initiatives: Achieved a 15% reduction in operational expenses through effective cost-saving measures and process optimization.
  • Client Satisfaction: Improved client satisfaction scores by 30%, fostering stronger client relationships and enhancing service reliability.
  • Turnaround Time Improvement: Spearheaded initiatives that enhanced turnaround times by 20%, thereby boosting customer service levels and operational efficiency.

Areas of expertise

  • Operations Management: Demonstrated experience in overseeing logistics and distribution operations, ensuring efficient and cost-effective management of resources.
  • Strategic Planning and Execution: Expert in formulating and implementing strategies that significantly improve operational metrics and client satisfaction levels.
  • Change Management and Process Improvement: Skilled in leading change initiatives and continuous improvement efforts to enhance organizational performance.