General Manager
Ref: AS4118971
Aberdeen, Scotland
£45,000
- Permanent
- Leadership And Team Development
- Operational Efficiency
- Strategic Implementation
About the candidate
The candidate is an accomplished General Manager with extensive experience spanning over a decade in the industrial services sector, particularly within the realms of repair and overhaul. They have demonstrated a profound capability in profit and loss management, underpinned by a robust understanding of financial strategies and market expansion tactics. Their leadership approach, characterised by collaboration and empowerment, has led to the cultivation of high-performing teams and a positive workplace culture.
Not only is the candidate adept at fostering strong customer relationships through a client-centric model, but they are also committed to safety and compliance, having successfully integrated ISO standards into their previous roles. This commitment extends to continuously driving operational excellence and embracing a culture of ongoing improvement.
What makes them great?
- Strategic Implementation: Spearheaded the integration of ISO standards and adopted advanced technologies leading to improved service delivery speeds by 30% and enhanced operational safety and quality.
- Cost and Time Efficiency: Implemented lean methodologies that reduced turnaround times by 20%, boosting workshop efficiency and customer satisfaction.
- Customer Relationship Management: Excelled in building and maintaining robust client relationships, significantly increasing customer retention through a focus on quality service and responsiveness.
Areas of expertise
- Leadership and Team Development: Expert in nurturing talent and steering teams towards achieving high performance and excellence in service delivery.
- Financial Oversight: Skilled in profit and loss management, with a keen focus on shaping financial strategies that spur revenue growth and market expansion.
- Operational Efficiency: Proven track record of enhancing operational workflows, implementing lean methodologies, and embracing technology to improve service delivery.