We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

General Manager

Ref: AS5287029

London, UK

£55,000

  • Permanent
  • Strategic Operations
  • Team Leadership
  • Customer Satisfaction

About the candidate

An accomplished General Manager in the retail sector, our candidate brings a wealth of experience from high-profile store operations where their leadership substantially increased commercial performance. With a proven track record in fast-paced environments, they excel in developing team-focused cultures that boost productivity and accountability. The candidate's analytical prowess allows them to turn data insights into effective growth strategies, enhancing customer experiences in line with corporate goals.

Known for their superior communication skills, they effectively build and maintain relationships with key stakeholders and lead their teams to surpass performance metrics. Their strategic vision and dedication to operational excellence make them a perfect fit for any leading organisation aiming to enhance its retail operations and customer service delivery.

What makes them great?

  • Revenue Growth: Demonstrated ability to achieve a 30% increase in revenue through strategic customer engagement and visual merchandising improvements.
  • Cost Management: Successfully reduced overhead costs by 15% through effective operational streamlining.
  • Customer Satisfaction: Recognised for topping customer satisfaction scores regionally by integrating customer feedback and tailoring team development.

Areas of expertise

  • Team Leadership: Proven record in nurturing high-performing teams to foster growth and meet store targets, resulting in significant increases in revenue and employee retention.
  • Strategic Operations Management: Skilled in overseeing store operations, aligning them with corporate branding and commercial objectives.
  • Data-Driven Decision Making: Utilises analytical tools to enhance business strategies and operational efficiencies, with a clear focus on improving customer engagement.