We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

General Manager

Ref: AS4271405

TD15

£40,000

  • Permanent
  • Operational Excellence
  • Process Improvement
  • Strategic Leadership

About the candidate

The candidate is a highly driven General Manager with a robust experience in large-scale retail and logistics environments. Their career encompasses significant roles such as Operations Manager, Assistant Store Manager, and Team Leader, where they have consistently demonstrated their ability to enhance operational efficiencies and boost team performance. This individual has been particularly effective in multi-channel retail settings, significantly improving customer satisfaction and sales through strategic leadership and an unyielding commitment to service excellence. Known for a collaborative and motivational work style, they excel at driving teams towards high performance and operational excellence in fast-paced environments.

With a solid track record of leading by example, the candidate utilises a data-driven approach to decision making which further supports their capacity to adapt strategies that provoke positive changes in service and sales outcomes. Their adaptability and forward-thinking are key assets in managing dynamic business challenges and spearheading significant transformations within high-volume operations.

What makes them great?

  • Customer Experience Improvement: Implemented process changes resulting in a 15% rise in customer satisfaction scores in a retail setting.
  • Sales Growth: Enacted strategies that culminated in a 20% increase in sales within one year in the supermarket sector.
  • Error Reduction: Designed and executed training initiatives, reducing error rates by 30% in logistics operations.

Areas of expertise

  • Team Leadership: Skilled at driving high team performance and engagement through effective leadership and motivational techniques.
  • Process Optimisation: Proven ability to streamline operations which enhances efficiency and boosts customer satisfaction scores.
  • Sales and Operations Management: Experienced in overseeing complex retail and logistics operations, achieving significant improvements in KPIs and overall business results.