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Global PC Labs Operations Director

Ref: AS8637504

Hemel Hempstead, UK

£52,000

  • Permanent
  • Operational Efficiency
  • Client Relationship Management
  • Quality And Compliance

About the candidate

The candidate, a seasoned Global PC Labs Operations Director, brings a wealth of experience to the table, having managed testing and certification laboratories with a strong focus on compliance and project management. With a robust technical background in product testing, they have a demonstrated history of driving operational improvements and digital transformation within various organisations. Known for their strategic thinking, the candidate skillfully blends commercial acumen with a focused leadership style that inspires teams and ensures alignment with business goals.

Experienced in varied environments from national agencies to regional providers, they have consistently led teams to enhance operational efficiency and meet rigorous industry standards, deploying innovative solutions such as digital tracking systems to boost productivity.

What makes them great?

  • Operational Efficiency: Implemented a digital tracking system leading to 30% improved operational efficiency.
  • Client Satisfaction: Initiated policies that increased client satisfaction by 20% in previous project coordination roles.
  • Error Reduction: Introduced enhanced testing protocols that reduced errors by 15% and raised accreditation success rates.

Areas of expertise

  • Laboratory Operations Management: Proficient in overseeing laboratory activities, ensuring compliance, and leading large teams towards achieving stringent operational targets.
  • Project Coordination: Experienced in managing complex multi-sector projects, enhancing client relations, and overseeing large-scale project executions.
  • Quality Assurance and Compliance: Skilled in upholding high standards of quality and regulatory compliance, reducing errors, and managing successful accreditation processes.