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Head of Customer Supply Chain

Ref: AS7434496

London, UK

£90,000

  • Permanent
  • Strategic Supply Chain Leadership
  • Operational Efficiency Specialist
  • Stakeholder Engagement Expert

About the candidate

The candidate is an accomplished Head of Customer Supply Chain with over eight years of progressive experience in the supply chain management realm, particularly within the FMCG sector. They possess a robust background in overseeing end-to-end supply chain operations, particularly excelling in areas of customer fulfillment and logistics optimisation within dynamic, high-stake environments. Their proven track record is marked by effective leadership in reducing costs, enhancing service levels, and fostering strong collaborative relations across business areas to achieve organisational goals.

As a proactive leader and strategic thinker, this candidate is well-versed in managing complex projects and teams, consistently aiming for operational excellence and continuous improvement. Their experiences span across managing extensive supply chains for a major FMCG brand in the European market as well as a dynamic role in a burgeoning e-commerce platform.

What makes them great?

  • Cost Reduction Achievements: Successfully led a team to reduce operational costs by 15% through strategic process reengineering and efficiency improvements in a leading FMCG company.
  • Service Level Improvements: Enhanced delivery performance by 20% through the implementation of data-driven strategies in a mid-sized e-commerce enterprise.
  • Collaborative Work Style: Known for a participative leadership style, which has been instrumental in building cohesive, high-performing teams and forging strong stakeholder relationships.

Areas of expertise

  • Supply Chain Management: Proficient in overseeing comprehensive supply chain operations including procurement, inventory management, and distribution, ensuring cost-efficiency and performance enhancement.
  • Logistics Optimisation: Skilled in devising and implementing robust logistics strategies that have significantly improved delivery timeliness and cost-effectiveness.
  • Stakeholder Engagement: Exceptional at fostering relationships with various internal and external stakeholders to synergise operations with broader business objectives.