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Head of Estates Operations

Ref: AS7382015

London, UK

£75,000

  • Permanent
  • Multi-Site Estates Operations
  • Facilities Compliance Leadership
  • Operational Efficiency Improvement

About the candidate

A seasoned estates and facilities operations leader with strong multi-site experience across property management, healthcare and retail environments. They bring a practical, data-led approach to improving service delivery, strengthening compliance and making sure day-to-day operations stay closely aligned with wider business goals.

Collaborative and calm under pressure, they are confident managing budgets, leading facilities teams and working with stakeholders to raise standards. They are now looking for a permanent Head of Estates Operations role where they can drive continuous improvement, risk management and high-quality estate performance.

What makes them great?

  • Cost-focused operator - Introduced a vendor management system that improved service delivery and reduced costs by around 15%.
  • Continuous improvement mindset - Delivered facility improvement plans that increased operational efficiency by around 20% and improved stakeholder satisfaction.
  • Strong compliance impact - Developed audit and training programmes that improved awareness and contributed to a 30% reduction in incidents.

Areas of expertise

  • Estates & Facilities Operations - Experienced in managing complex, multi-site property portfolios while keeping service delivery consistent, compliant and efficient.
  • Health, Safety & Compliance - Strong background in audits, training programmes and regulatory standards across property, healthcare and retail settings.
  • Vendor & Resource Management - Skilled at improving supplier performance, optimising budgets and introducing systems that deliver better value for money.