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Head of Global Operations

Ref: 617451

London, United Kingdom

£120,000

  • Permanent
  • Operational Excellence
  • Strategic Leadership
  • Cost Reduction

About the candidate

A skilled and advanced Strategy & Operations leader with a remarkable track record in the global business arena, particularly within tech scale-ups and PE-backed environments. This candidate has orchestrated teams of over 15 people, driving substantial EBITDA growth and spearheading operational transformations. Notably, their career includes positions such as Head of Global Ops Strategy and Head of Operations UK, where they delivered over £8M in incremental revenue and realised £2.7M+ in cost savings.

With a talent for launching new business lines and executing cost optimisation and turnaround programmes, they have proven their capability to manage C-level stakeholders and achieve operational excellence. Their technical expertise is complemented by full trilingual proficiency in Spanish, French, and English, enhancing their communicative and collaborative abilities in diverse corporate environments.

What makes them great?

  • Revenue Growth: Successfully delivered £8M+ incremental revenue by launching new business lines including defining go-to-market strategies and securing enterprise deals with major retailers.
  • Cost Reduction: Implemented cost-saving measures that resulted in £3M+ savings through dynamic pricing, hiring process efficiencies, and labour optimisation.
  • Operational Transformation: Led a restructuring programme that reduced FTEs by 35% while exceeding P&L expectations by 20% through operational optimisation utilising AI technology.

Areas of expertise

  • Strategic Leadership: Managed teams across various functions including Strategy, Operations, and Data, with experience in crafting and leading high-impact projects across the UK, France, and Poland.
  • Operational Excellence: Achieved significant cost savings and revenue growth through initiatives like dynamic pricing, labour optimisation, and business line expansion.
  • Stakeholder Management: Effective in partnering with C-level executives to align operational strategies with corporate goals and in presenting critical findings to executive committees.