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Head of Operations

Ref: 140664

Midlands, UK

£70,000

  • Permanent
  • Cost Reduction Expert
  • Strategic Operational Leadership
  • Immediately Available

About the candidate

A dynamic Business Leader with a vibrant mix of operations, transport, processes, and business development skills. Known for a motivational management style and a proven history of building, guiding, and retaining high-performance teams. The candidate's expertise lies in accelerating growth while optimising operations, reducing costs, and improving service quality. Their leadership extends to managing strategic partnerships and maintaining a relentless focus on customer needs, ensuring sustainable business practices and profitability.

With extensive experience in leading operations across various industries, the candidate has handled significant portfolios that include warehouse & distribution, supply chain management, and customer service. Their proactive approach to leadership, combined with outstanding communication skills, facilitates effective and harmonious relationships with both internal and external stakeholders.

What makes them great?

  • Leadership and Growth - Demonstrated ability to scale operations and lead teams towards exceeding performance targets.
  • Cost Management - Achieved significant cost reductions, reducing operational costs from 10.49% of nett sales to 7.72% between 2012 and 2019 in a previous role.
  • Operational Innovations - Implemented a new Warehouse Management System (WMS) that eliminated picking errors and resulted in major cost savings.

Areas of expertise

  • Strategic Operations Management - Skilled in managing large teams and complex operations, driving efficiency and effectiveness across the board.
  • Cost Reduction and Efficiency - Proven record of reducing operational costs and improving process efficiencies, crucial for optimising margins and enhancing profitability.
  • Stakeholder Engagement - Excellent communicator with a knack for fostering strong relationships with stakeholders, ensuring alignment of business objectives and collaborative success.