We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Head of Operations

Ref: AS2152022

Birmingham, UK

£60,000

  • Permanent
  • Operational Efficiency
  • Strategic Decision-Making
  • Stakeholder Engagement

About the candidate

A highly accomplished Head of Operations with over ten years of invaluable experience primarily in the employability and service sectors. This candidate has a robust track record of leading operations across multiple locations, driving performance and ensuring compliance with all contractual obligations. Their outstanding analytical skills are well-utilised in interpreting complex data to facilitate strategic decision-making and service enhancement. Renowned for excellent communication skills, they are adept at building and maintaining strong relationships with stakeholders, fostering an environment conducive to collaborative success. Proactive and adaptable, they are ideally suited for roles in dynamic environments where participant wellbeing is at the forefront.

What makes them great?

  • Performance Improvements: Successfully managed extensive operational enhancements, leading to substantial increases in efficiency and participant satisfaction.
  • Data Interpretation: Utilised advanced analytical skills to translate complex datasets into actionable strategies, significantly enhancing operational decision-making.
  • Team Motivation: Exceptionally capable of steering team dynamics towards achieving common goals, demonstrating profound leadership qualities in high-pressure environments.

Areas of expertise

  • Operational Efficiency: Expert in identifying and implementing process improvements proven by a significant boost in performance metrics, including a notable 20% increase in participant satisfaction.
  • Team Leadership and Development: Proven track record in managing and developing high-performing teams, enhancing professional skills and capabilities across various managerial levels.
  • Stakeholder Engagement: Skilled in forging and maintaining strong connections with key stakeholders, including local authorities and funding bodies, aiding in securing additional resources for project initiatives.