Head of Operations

Ref: AS1478172

London, UK

£100,000

• Permanent
• Operational Excellence
• Data-Driven Decision Making
• Vendor Relationship Management

About the candidate

The candidate is an experienced Head of Operations armed with over five years of proficiency in the logistics and e-commerce sectors. Showcasing an exceptional background in managing operations for varied companies, they excel in translating complex operational requirements into clearly defined strategies. Notably proficient in leading cross-functional teams and delivering projects that enhance efficiencies and customer satisfaction. With a robust analytical mindset, they have demonstrated the capability to leverage data-driven insights to drive improvement and innovation across operations.

Their inherent talent for building strong relationships with diverse stakeholder groups further highlights their holistic approach. The pragmatic, data-centric orientation allows for effective decision-making and problem resolution in rapidly evolving business environments.

What makes them great?

• Implemented data analytics tools in logistics operations leading to a 20% improvement in delivery efficiency.
• Successfully directed e-commerce projects that cut processing times by 30%, boosting customer retention.
• Achieved a 15% reduction in operational costs at a mid-size retail company through enhanced vendor negotiations and strategic planning.

Areas of expertise

• Spearheads efforts to enhance operational systems, processes, and best practices, ensuring robust sustainable business growth.
• Experienced in various aspects of logistics management including supply chain optimisation, vendor negotiations, and cost reduction.
• Skilled in utilising advanced data analytics tools and methodologies to diagnose issues and steer operational improvement initiatives.