Head of Operations

Ref: AS3567547

London, UK

£70,000

• Permanent
• Strategic Planning
• 3PL Management
• Financial Oversight

About the candidate

A seasoned professional with over seven years of experience in operations and logistics management in the consumer sector, this candidate offers extensive expertise in handling high-growth consumer brands. They have a robust background in leading fulfilment activities within both ecommerce and traditional retail settings, interacting with top-tier retailers. With a hands-on approach and a strategic mindset, they excel in navigating the complexities of 3PL relationships and enhancing operational efficiencies.

Their track record showcases significant achievements in improving operational metrics such as order accuracy and delivery timelines, thereby directly boosting customer satisfaction and profitability. Their leadership skills are underlined by their success in managing and developing high-performing teams, making them a valuable asset for any dynamic company looking to strengthen their operations management.

What makes them great?

• Innovative Problem Solver: Proven ability to identify core operational challenges and implement creative solutions that enhance productivity and efficiency.
• Performance Improvement: Has improved order accuracy by 30% and decreased delivery times by innovatively restructuring logistics strategies; also contributed to a 15% reduction in operational costs through process improvements.
• Team Leadership: Demonstrated leadership in cultivating high-performing teams, fostering an environment of growth and efficiency.

Areas of expertise

• Strategic Planning and Execution: Skilled in developing and implementing effective operational strategies to maximise efficiency and profitability.
• 3PL Management: Experienced in managing complex third-party logistics partnerships, enhancing supply chain processes.
• Financial Oversight: Proficient in managing P&L responsibilities and identifying opportunities for financial improvement.