Head of Operations

Ref: AS8192740

London, UK

£80,000

• Permanent
• Operations Management
• Revenue Growth
• Proactive Leadership

About the candidate

The candidate is a proficient Head of Operations with a strong background in the contract catering sector, particularly adept in managing high-volume settings. Known for their strategic oversight across multiple sites, they champion service excellence and client relationship enhancement, making substantial contributions to business growth. Highly skilled in tactical planning, team development, and performance management, they foster an environment of collaboration and continuous improvement within operations.

With a history of excellence in operational management, including notable achievements in efficiency enhancements and revenue growth, the candidate brings a proactive and communicative approach to their work. Their passion for providing top-tier food and service, combined with their awareness of industry trends, positions them as a valuable leader in operational strategy and implementation.

What makes them great?

• Operational Efficiency: Improved on-time service delivery by 20% through the implementation of new reporting systems.
• Revenue Growth: Spearheaded a strategy that increased revenue by 15% via targeted marketing and service enhancements.
• Stakeholder Engagement: Excelled in fostering strong relationships with clients, aiding in contract renewals and maintaining a high satisfaction rate.

Areas of expertise

• Strategic Planning & Execution: Proven ability to develop and implement strategies that enhance operational efficiency and business growth.
• Team Development & Leadership: Effective in building and leading teams to achieve performance goals and fostering a positive work culture.
• Performance Management: Expert in deploying frameworks that boost productivity and ensure alignment with business objectives.