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Head of Operations

Ref: AS4304902

AB32, UK

£80,000

  • Permanent
  • Strategic Cost Reduction
  • Client Satisfaction Enhancer
  • Team Performance Leader

About the candidate

The candidate is a highly experienced Head of Operations with a robust background in the energy sector, directing operations across multiple sites to drive efficiency and improve service delivery. With a career spanning over a decade, they have demonstrated a profound capability in managing large-scale operations, most notably within national contexts. Their strategic approach has consistently delivered operational improvements and substantial cost savings.

This individual is known for their outstanding communication and leadership qualities, having led both direct and cross-functional teams to achieve heightened business objectives and client satisfaction. Accordingly, they have an exceptional ability to build and maintain strong relationships with key stakeholders, skillfully manoeuvring through complex and dynamic business landscapes.

What makes them great?

  • Strategic Cost Reduction: Achieved a 20% reduction in operational costs through effective leadership and strategic initiatives.
  • Client Satisfaction & Engagement: Enhanced service delivery leading to increased client satisfaction scores, underpinned by excellent stakeholder management skills.
  • Team Performance Improvement: Developed training programs that significantly boosted team engagement and performance metrics.

Areas of expertise

  • Contract Management: Expert in overseeing extensive contracts, ensuring compliance and maximising efficiency.
  • Workforce Planning: Skilled in strategic workforce development and management, enhancing team capabilities and service delivery.
  • Regulatory Compliance: Astute understanding and application of relevant laws and standards, particularly in high-compliance environments like offshore operations.