Head of Operations

Ref: AS5862671

London, UK

£120,000

• Permanent
• Operations Management Expert
• Proactive Change Leader
• Financial Acumen Champion

About the candidate

Determined and skilled, the candidate brings a wealth of expertise in leading operations across the high-end contract catering and luxury hospitality industries. They have demonstrated exceptional leadership in managing multiple-site operations, excelling in the creation of innovative food concepts and leading substantial change management initiatives. Their strong financial acumen combined with an unwavering commitment to service excellence positions them as a perfect leader suited for rapidly evolving environments where strategic agility and operational efficiency are paramount.

What makes them great?

• Increased customer satisfaction by 30% through the implementation of innovative food service solutions which also enhanced operational efficiency.
• Successfully launched new seasonal menus that boosted revenue by 15% during peak periods, a testament to strong project management and customer-focused strategy.
• Demonstrated financial prowess and strategic operational leadership, consistently promoting sustainable growth and stakeholder satisfaction.

Areas of expertise

• Operations Management: Proven capability in overseeing large-scale catering operations, ensuring top-quality service across multiple locations.
• Change Management: Skilled in strategically driving organisational change to align with business goals and adapting quickly to market demands.
• Financial Oversight: Adept at managing budgets and finances with a focus on maximising efficiency and growth.