Head of Operations

Ref: AS2507491

Bristol, England

£70,000

• Permanent
• Automotive Operations
• Transformation Leadership
• Multi-Site Integration

About the candidate

A seasoned operations leader based in Bristol, England, with extensive experience across automotive repair and logistics environments. They have a strong track record of leading multi-site operations, bringing teams together through complex integrations and keeping service delivery, customer experience and employee engagement firmly on track.

They are commercially minded, people-focused and confident working at pace across regional networks. With a data-led approach and a collaborative leadership style, they are well suited to a permanent senior operations role where transformation, performance improvement and strong team culture are key.

What makes them great?

• Proven Performance Gains: Delivered around a 20% reduction in service turnaround times while improving employee engagement across a regional automotive repair network.
• Efficiency Focused: Implemented process improvements across multiple sites that led to an approximate 15% uplift in operational efficiency.
• People-Led Leadership: Builds strong relationships, coaches future leaders and creates a collaborative culture that helps teams stay motivated through change.

Areas of expertise

• Multi-Site Operations: Experienced in overseeing day-to-day performance across several locations, ensuring consistency, service quality and operational control.
• Integration & Transformation: Skilled in bringing multiple sites into one cohesive operational structure while keeping teams engaged through change.
• Process Improvement: Strong focus on using data and workflow reviews to improve efficiency, output and customer experience.