Head of Operations

Ref: AS1337468

Dunstable, England

£65,000

• Permanent
• Multi-Site Operations
• Governance And Compliance
• ERP And SOP Governance

About the candidate

A calm and results-driven operations leader with strong experience across fast-paced logistics, distribution and manufacturing environments. They have led high-performing teams across multiple sites, keeping service delivery, compliance and safety standards firmly on track.

With a practical approach to ERP systems, SOP governance and stakeholder communication, they are well placed to support a permanent Head of Operations role. They bring a strong focus on accountability, operational excellence and continuous improvement, and are available to start in two weeks.

What makes them great?

• Proven operational improvement: Implemented a governance framework that reduced operational risk by around 20%, supporting stronger compliance across multiple sites.
• Safety-first leadership: Championed health and safety initiatives that helped reduce workplace incidents by around 30%, building a more accountable operational culture.
• Delivery and productivity gains: Supported SOP and reporting improvements that increased productivity by around 15% and improved on-time deliveries by around 25%.

Areas of expertise

• Multi-site operations leadership: Experienced overseeing regional distribution centres and industrial operations, balancing service, safety, compliance and performance across busy environments.
• Governance, SOPs and compliance: Strong background implementing frameworks and standard operating procedures that reduce risk, improve accountability and support consistent ways of working.
• ERP, reporting and process improvement: Confident using systems and reporting to improve data accuracy, inventory control, KPI visibility and operational decision-making.