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Head of Ops

Ref: 129574

Staffordshire, UK

£70,000

  • Permanent
  • Senior Operational Leader
  • Expert In Change Management
  • Immediately Available

About the candidate

Our candidate is a Senior Operational Manager with 10 years of robust experience in the Foodservice sector and 5 years in Pharmaceuticals across a broad product range. They hold an MSc and a BA (Hons), and have received training in 6Sigma methodologies. Notably skilled in Change Management and Continuous Improvement, they've consistently delivered outstanding results that enhance service excellence and financial performance. Their career includes significant roles in new start-ups, site turnarounds, and operational efficiency programmes that have notably boosted productivity and service benefits.

They are also well-versed in managing complex and unionized work environments across the UK and Ireland, having demonstrated a profound ability to develop people, plan succession, and drive engagement and communication. Their commercial acumen, developed in Food Service sectors, has enabled them to drive growth and manage customer relationships effectively from SME to corporate levels.

What makes them great?

  • Reduced warehouse errors by 60%, resulting in monthly savings of £6k.
  • Achieved a 20% improvement in productivity rates, enhancing operational efficiency significantly.
  • Successfully restructured organisational processes and recruited 33% new staff following critical changes, demonstrating strong strategic planning and implementation skills.

Areas of expertise

  • Operational Leadership: Proven track record in managing large teams and complex operations, ensuring that all aspects of Food Production, Warehouse, Transport, and Site Maintenance run smoothly.
  • Strategic Management: Expertise in leading significant improvements in productivity and efficiency, achieving impressive results in cost reduction and process optimisation.
  • Client Relations and Business Development: Strong background in working with a diverse clientele, from SMEs to large corporations, ensuring client satisfaction and expanding business opportunities.