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Head of Retail Operations

Ref: AS1051166

London, UK

£80,000

  • Permanent
  • Sales Performance Improvement
  • Team Leadership
  • Operational Efficiency

About the candidate

The candidate is an experienced Head of Retail Operations with a strong background in driving commercial success within trade distribution and retail sectors. With over a decade of management experience across multiple retail environments, they bring a robust portfolio of skills in multi-site management, sales performance improvement, and team leadership. Innovative and dynamic, the candidate excels in roles that offer autonomy and encourage a collaborative and adaptive approach to leadership. Their capacity to integrate strategic marketing initiatives and customer service enhancements has repeatedly proven effective in boosting business outcomes.

What makes them great?

  • Proven Cost Savings & Revenue Growth: Increased turnover in a national trade distribution role through strategic marketing and enhanced customer service protocols. Consistently raised branch profitability through targeted sales strategies and inventory control in a mid-sized DIY retail chain.
  • Leadership in Dynamic Settings: Thrives as a leader in settings that value autonomy and innovation, fostering environments where teams feel motivated and engaged.
  • Adaptability to Market Changes: Adept at navigating market fluctuations and adapting operational strategies to meet changing commercial landscapes and customer demands.

Areas of expertise

  • Multi-Site Retail Management: Expertise in overseeing operations across several retail locations, ensuring functional cohesiveness and operational excellence.
  • Sales Performance Improvement: Skilled in utilising data analytics to drive sales, manage inventory effectively, and improve overall profitability.
  • Team Leadership and Training: Proven ability to mentor and lead teams, resulting in enhanced employee performance and cooperative working environments.