Head of Retail Operations
Ref: AS2505022
London, UK
£80,000
- Permanent
- Multi-Site Retail Operations
- Convenience And Fuel Retail
- Commercial Growth Leadership
About the candidate
A commercially focused retail operations leader with a strong background across convenience and fuel retail, bringing proven experience in multi-site management, operational improvement and profitable growth. They are confident overseeing varied retail networks, raising standards and using data to make smart decisions that improve customer experience and site performance.
They are well suited to a permanent role where they can lead high-performing teams, build strong supplier and stakeholder relationships, and deliver practical change across a busy retail estate. Available to start in 2 weeks.
What makes them great?
- Strong convenience and fuel retail background: Brings hands-on experience across fast-paced retail environments where customer service, compliance and operational consistency are key.
- Data-led decision maker: Uses sales, performance and operational data to identify opportunities, streamline processes and improve product availability.
- Commercially sharp operator: Has contributed to improved annual PBIT through initiatives that increased sales, footfall and overall retail performance.
Areas of expertise
- Multi-site retail operations: Experienced in managing portfolios of retail and convenience locations, with a focus on profitability, standards and day-to-day performance.
- Commercial and sales growth: Skilled in using product placement, promotions and market-led initiatives to increase footfall, sales and repeat business.
- Team leadership and development: Strong track record of improving capability through training, coaching and creating a customer-focused culture.