Head of Technical Operations

Ref: AS6456980

Stevenage, UK

£85,000

• Permanent
• Process Improvement
• Operational Excellence
• Quality Assurance

About the candidate

The candidate is an experienced professional with a robust background in Technical Operations, bringing over ten years of expertise predominantly in highly regulated industries. Currently perfecting their skills in facilities management, the individual has successfully managed a plethora of complex projects, focusing on compliance, efficiency and fostering key relationships. This extensive experience in leading cross-functional teams towards achieving operational customs has equipped them with unique leadership capabilities. An aptitude for integrating technical knowledge with commercial insights allows them to effectively drive organisational success.

What makes them great?

• Innovative Leadership: Recognised for directing teams towards enhancing service delivery and successfully managing significant operational changes.
• Efficiency Enhancement: Pioneered process enhancements leading to a 20% increase in operational efficiency in technical operations.
• Quality Standards Champion: Elevated compliance with ISO standards by 15% through detailed quality assurance reviews and effective team collaboration.

Areas of expertise

• Project Management: Expert in overseeing complex operations and delivering projects on time, despite high-pressure environments.
• Compliance and Quality Assurance: Proven track record of improving compliance rates by 15% through meticulous audits and quality management systems.
• Operational Efficiency: Implemented process improvements that boosted operational efficiency by 20%, showing a keen insight for process optimisation.