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Inside Sales Account Manager

Ref: AS6967927

Birmingham

£45,000

  • Permanent
  • Key Account Management
  • Revenue Growth
  • Customer Service Excellence

About the candidate

This Inside Sales Account Manager is proficient in managing both key accounts and high-volume sales environments. They have a fruitful background in inside sales and customer relationship management, underpinned by a strength in developing long-lasting client relationships. This candidate thrives in dynamic sales settings, proving adept at both upholding existing client relations and generating lucrative new leads.

Their recent roles in regional and national-level companies have honed their abilities to drive both revenue growth through strategic upselling and customer satisfaction by deploying innovative communication strategies. This experience has ideally positioned them to provide immediate and effective contributions within a new organisation, particularly in sectors focused on industrial supplies or consumer retail.

What makes them great?

  • Increased Sales Figures: Directly contributed to a 15% rise in annual sales through effective upselling and client relationship strategies.
  • Improved Customer Satisfaction: Boosted customer satisfaction scores by 20% with enhanced communication and follow-up approaches.
  • Achievement of Sales Targets: Consistently exceeded monthly sales goals by 25%, proving a robust capacity for overachievement in sales-driven roles.

Areas of expertise

  • Key Account Management: Experienced in overseeing major client portfolios, bolstering revenue through strategic upsells and ongoing client engagement.
  • Revenue Growth: Demonstrated ability to enhance business opportunities, achieving a 15% increase in annual sales through effective sales strategies.
  • Customer Service Excellence: Skilled in elevating customer satisfaction and retention rates by implementing targeted communication and resolution techniques.