Interim Operations Manager

Ref: BBH191426

Walsall

• Contract

About the candidate

This career Interim has extensive expertise in Warehousing & Distribution Operations Management, this candidate excels in multifaceted roles spanning B2B, B2C, E-commerce, and Multi-Channel operations. Armed with a strong leadership acumen, this individual has managed first-line managers and overseen 600+ operators while enhancing operational performance through process standardisation and procedural audits.

Proficient in project management, they have successfully led long-term projects, delivered ISO standards, and managed extensive teams of managers and contractors. Known for their exceptional leadership and training capabilities, this professional has cultivated change, championed training initiatives, and exhibited effective communication from operational teams to board level.

Additionally, their involvement in industry bodies like The Chartered Institute of Logistics and Transport highlights their commitment to professional growth. With a proven track record in various interim management roles across diverse sectors, they have consistently delivered significant achievements in each role, ensuring operational excellence and successful project outcomes.

What makes them great?

• This candidate possesses comprehensive experience in Warehousing & Distribution Operations Management across diverse sectors, showcasing adaptability and a strong grasp of industry-specific challenges and solutions.
• With a history of successful project management, operational improvements, and significant achievements in various interim roles, they consistently deliver exceptional results and drive operational excellence.
• Known for their exceptional leadership abilities, effective communication skills, and dedication to cultivating change, this professional excels in nurturing teams, enforcing compliance, and promoting a culture of continuous improvement.
• As a Chartered Member of The Chartered Institute of Logistics and Transport, their commitment to professional growth and industry excellence demonstrates a dedication to ongoing development and staying updated with industry best practices.

Areas of expertise

• Directed diverse teams in B2B, B2C, E-commerce, overseeing 600+ operators and managers, effectively meeting customer needs. Achieved a 40% increase in throughput while managing a 60% rise in inbound containers.
• Implemented standardised procedures, optimising operations, resulting in a 30% improvement in product flow. Reorganised stock locations, reducing retrieval time by 25%, and achieved a 15% reduction in errors due to increased accountability.
• Successfully managed projects with teams of 2000+ colleagues and external contractors, delivering cost savings of £1.2 million through streamlined operations and system implementations.
• Recruited, trained, and mentored teams, driving change initiatives that led to a 20% increase in productivity. Achieved 100% compliance with safety regulations and reduced onboarding time by 30%.
• Achieved peak performance metrics, including a 50% increase in SLA adherence, site expansion to 24/7 operations, and a 40% rise in outbound B2B loads, ensuring seamless transitions and optimal efficiency.