Internal Account Manager

Ref: AS8125082

Leeds, United Kingdom

£50,000

• Permanent
• Sales Growth Expert
• Customer Engagement Specialist
• Strategic Account Management

About the candidate

The candidate is an adept Internal Account Manager with extensive experience in handling remote customer engagements and driving sales within the industrial services, water solutions, and technical services sectors. They have consistently contributed to profitability by identifying growth opportunities and enhancing customer service experiences. Their expertise includes managing and growing client portfolios, leading to significant increases in account retention and revenue.

Recognised for their strategic approach, they have adeptly implemented targeted account management strategies and cross-selling techniques, resulting in notable improvements in sales metrics and customer satisfaction levels. This professional thrives in collaborative settings, demonstrating a strong capability in working with cross-functional teams to deliver superior value to clients and stakeholders.

What makes them great?

• Achieved a 30% increase in account retention rates through the implementation of personalized customer engagement strategies.
• Contributed to a 20% increase in regional revenue by harnessing effective cross-selling techniques and strategic account development.
• Exceptional communication and negotiation skills, proficient in managing large and diverse customer portfolios.

Areas of expertise

• Strong background in remote customer engagement, adept at maintaining and expanding client relationships.
• Proven ability to drive sales growth through strategic planning and effective negotiation.
• Experienced in implementing value-based pricing strategies, enhancing profitability.