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Internal Sales Account Manager

Ref: AS2162592

HR6 9EA

£40,000

  • Permanent
  • Proven CRM Expertise
  • Sales Process Optimisation
  • High Customer Satisfaction

About the candidate

The candidate is a bright and ambitious professional specializing in internal sales and account management, honed through roles in sales coordination and support across the building supplies and construction materials industries. They have a proven track record of optimising sales processes and significantly enhancing customer satisfaction, making them an ideal candidate for the Internal Sales Account Manager position. The candidate’s proactive approach and superb organisational skills enable them to excel in fast-paced environments and effectively manage multiple sales tasks simultaneously.

With considerable experience in implementing CRM systems to improve efficiency and fostering strong customer relationships, this individual can drive substantial sales growth and operational advancements. Their ability to understand customer needs deeply and respond effectively has been demonstrated through measurable improvements in customer satisfaction metrics and repeat business.

What makes them great?

  • Driven Performance Improvements: Played a pivotal role in the implementation of a new CRM system which achieved a 20% reduction in response times.
  • Relational Expertise: Demonstrated ability to cultivate strong customer relationships, enhancing customer loyalty and repeat business outcomes.
  • Efficiency in Sales Support: Key participant in organising SAP-based inventory checks which streamlined operations and elevated stock management processes.

Areas of expertise

  • CRM and SAP Implementation: Proven experience in integrating and utilising CRM systems and SAP, leading to improved order processing and inventory management efficiencies.
  • Sales Process Optimisation: Expertise in refining sales processes to enhance customer service and achieve sales targets in the building supplies and construction materials sectors.
  • Customer Relationship Management: Skilled in developing long-term customer relationships and achieving high customer satisfaction levels, contributing to increased business retention and repeat patronage.