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Key Account Manager

Ref: AS3747241

Chalfont St Giles, Buckinghamshire

£45,000

  • Permanent
  • Client Relationship Development
  • Strategic Sales Enhancement
  • High Customer Satisfaction

About the candidate

The candidate brings over five years of solid experience in sales and account management, primarily within the security solutions sector. With a proven ability to foster strong client relationships and execute growth strategies, they are adept at handling high-value accounts and tailoring solutions to meet diverse client needs. Their expertise is backed by significant achievements, such as boosting account renewals by 30% through strategic customer engagement initiatives. The candidate's excellent communication skills and organisational prowess enable them to excel in dynamic, fast-paced environments, aligning perfectly with the demands of a Key Account Manager role.

What makes them great?

  • Revenue Growth: Instrumental in driving a 20% increase in sales revenue at a mid-size technology firm through effective client communication and customer success strategies.
  • Customer Satisfaction: Achieved a 30% boost in account renewals by developing personalised sales strategies and collaborating on integrated solutions at a regional security solutions provider.
  • User Adoption: Improved user adoption by 40% by creating effective training materials and onboarding processes at a national telecommunications firm.

Areas of expertise

  • Client Relationship Management: Skilled in nurturing long-term relationships with clients, ensuring high satisfaction and retention rates.
  • Sales Strategy Development: Proven ability to devise and implement tailored strategies that drive business growth and customer loyalty.
  • Performance Metrics Improvement: Experience leading initiatives that resulted in significant improvements in sales revenue and customer engagement metrics.