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Key Account Manager

Ref: AS5550018

Slough, England

£50,000

  • Permanent
  • Strategic Account Growth
  • Customer Relationship Specialist
  • Proven Revenue Success

About the candidate

The candidate is a seasoned Key Account Manager specialising in the security solutions sector with more than five years of experience. They have demonstrated exceptional skills in account management and customer relationship development, consistently applying a strategic mind to grow accounts and boost revenue. With robust capabilities in both communication and building relationships, this candidate remains poised under pressure and excels in navigating complex environments.

Throughout their career, they've shown remarkable capacity in leadership, directly contributing to substantial growth in revenue and improvements in customer satisfaction across various roles. Having worked with regional, national, and mid-sized security firms, their exposure to diverse business dynamics has enriched their understanding of sector-specific challenges and opportunities.

What makes them great?

  • Revenue Enhancement: At a regional security solutions provider, orchestrated sales strategies leading to a 30% increase in annual revenue for key clients.
  • Customer Satisfaction: Contributed markedly to customer satisfaction by innovating engagement techniques and implementing process efficiencies that improved client interactions.
  • Crisis Management: Proven ability to handle high-stress situations effectively, ensuring customer needs are met even under tight deadlines.

Areas of expertise

  • Account Management: Proficient in overseeing significant client accounts, focusing on creating and executing growth strategies tailored to individual client needs and sector dynamics.
  • Customer Relationship Development: Expertise in nurturing long-term relationships with clients by understanding their unique requirements and delivering high-value solutions.
  • Revenue Growth: Skilled in employing innovative sales tactics and strategic planning to stimulate account revenue, evidenced by substantial gains in previous roles.