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Key Account Manager

Ref: AS5457855

London, UK

£60,000

  • Permanent
  • Strategic Account Management
  • Client Engagement Excellence
  • Revenue Growth Champion

About the candidate

The candidate is an accomplished Key Account Manager with extensive experience spanning five years within the hospitality industry, specifically within corporate and MICE segments. Their seasoned background features a profound capacity to manage high-value accounts across diverse European markets, fortified by a robust understanding of strategic account development, client retention, and revenue enhancement. Their adaptability shines in fast-paced environments, where they excel at maintaining top-tier client relationships and aligning account strategies with broader organisational goals. Eager to bring their dedication and proven track record to a dynamic team, they are looking to leverage their expertise and enthusiasm in a role where they can effectively contribute to sustained business growth.

What makes them great?

  • Proven Results: Successfully increased repeat business by 20% over two years and contributed to a 15% rise in annual revenue through strategic account handling and impactful relationship management.
  • Cross-Functional Collaboration: Well-versed in coordinating with multiple departments to ensure client needs are met, aligning with company goals and operational efficiency.
  • Client-Centric Approach: Continuously exceeds client expectations by maintaining high standards of communication and bespoke service delivery.

Areas of expertise

  • Strategic Account Management: Expertise in handling complex portfolios and enhancing client relationships to foster loyalty and retention.
  • Revenue Growth: Demonstrated ability to devise and implement strategies that drive business growth and revenue, evidenced by significant increases in repeat business and annual revenue within previous roles.
  • Client Engagement & Service Delivery: Skilled in leading cross-functional teams to ensure the comprehensive delivery of services while optimising client satisfaction and engagement.