Key Account Manager

Ref: AS8202282

Birmingham, UK

£50,000

• Permanent
• Strategic Account Management
• Client Relationship Excellence
• Results-Driven Professional

About the candidate

This candidate is an adept Key Account Manager with a rich history of managing high-value accounts in the industrial services sector. They shine in building and sustaining vital long-term client relationships, often in complex and demanding settings. With a track record of developing effective strategic account plans, they have consistently driven growth and client satisfaction. Their ability to liaise seamlessly with cross-functional teams has repeatedly proven to enhance customer value, demonstrating their strong commercial acumen and commitment to results.

Adept at navigating dynamic environments, they bring a proactive approach to their role, ensuring that client needs are met with innovative, tailored solutions. Their exceptional communication and negotiation skills stand them in good stead to engage stakeholders across various levels, making them an invaluable asset to any team.

What makes them great?

• Growth Achievement: Led initiatives that resulted in a 30% year-over-year growth in high-value accounts.
• Renewal Rate Increase: Played a key role in enhancing service renewals by 25% through strategic relationship management and innovative solution development.
• Client Retention Improvement: Improved client retention rates by 20% by streamlining communication processes and integrating effective feedback mechanisms.

Areas of expertise

• Account Management: Skilled in managing high-value partnerships and ensuring exceptional client satisfaction and retention.
• Strategic Sales Planning: Expert in crafting and executing strategic plans that heighten account growth and customer engagement.
• Stakeholder Engagement: Proficient in communicating and negotiating with stakeholders at all levels to forge strong, productive relationships.