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Key Account Manager

Ref: AS9735654

CV34

£60,000

  • Permanent
  • Strategic Account Management
  • Customer Relationship Building
  • Market Expansion

About the candidate

A highly motivated and results-driven professional, our candidate brings a wealth of experience in key account management, particularly within the plumbing and heating sector. Capitalising on their robust skills in identifying new business opportunities and nurturing strong client relationships, they ensure elevated customer satisfaction and loyalty. Their attention to detail and outstanding communication prowess allow them to excel in both individual projects and collaborative team environments.

Having operated in varied capacities across regional and national firms, they have honed their strategic and operational skills, contributing substantially to revenue growth and market expansion in previous roles. This candidate's proactive approach to problem-solving and their genuine passion for the industry make them an invaluable asset to any team.

What makes them great?

  • Revenue Growth: Spearheaded initiatives that achieved a 20% increase in annual revenue through client acquisition and upselling at a regional trade supplier.
  • Market Expansion: Led business development efforts that resulted in a 15% growth in sales year-over-year at a national building supplies company.
  • Customer Service Excellence: Acknowledged for outstanding service and attention to detail, significantly boosting repeat business and referrals at multiple firms.

Areas of expertise

  • Strategic Account Management: Proven track record in managing a diverse portfolio of key accounts, developing tailored business strategies that notably enhance revenue.
  • Business Development: Demonstrated ability in expanding customer bases and crafting relationships within the industry, significantly increasing market share and sales.
  • Client Relationship Building: Renowned for exceptional customer service and the ability to establish enduring relationships, resulting in improved business retention and customer satisfaction.